Features

Re:plain is add-ons based service, which means you can expand its functionality and custom tailor it to your needs by only adding the features that you really need.

Features

Re:plain is add-ons based service, which means you can expand its functionality and custom tailor it to your needs by only adding the features that you really need.

Choose any messenger. Mix and Match messengers for you and your operators to use with Re:plain at the same time.
Get connected!

Set up, controls and chats are all in your WhatsApp webchat. You can also work with an unlimited number of operators.

Connect →

Manage your settings, operators and chats directly in the familiar interface of your favorite messenger.

Connect →

Facebook Messenger

Reply to clients from your personal Messenger account or in conjunction with your operators, while continuing to use your Business page bots at the same time.

Connect →

Set up, controls and chats are all in your WhatsApp webchat. You can also work with an unlimited number of operators.
Connect →

Manage your settings, operators and chats directly in the familiar interface of your favorite messenger.
Connect →

Facebook Messenger

Reply to clients from your personal Messenger account or in conjunction with your operators, while continuing to use your Business page bots at the same time.
Connect →

You can set the most frequently used replies as templates which will make communication with your clients faster and more productive. The templates will only be accessible by you and available for all of your websites. We have also included default templates like the 'request contact information form' and 'share contacts'.

FREE

Response Templates

You can set the most frequently used replies as templates which will make communication with your clients faster and more productive. The templates will only be accessible by you and available for all of your websites. We have also included default templates like the 'request contact information form' and 'share contacts'.

FREE

Response Templates

FREE
Widget Customization

Customize your widget by setting your logo, company description, greeting, the color of your icon as well as collect your clients' contact information all via the simplest and fastest add-on in the world! Change any of the details below directly in your messenge.

FREE
Widget Customization

Customize your widget by setting your logo, company description, greeting, the color of your icon as well as collect your clients' contact information all via the simplest and fastest add-on in the world! Change any of the details below directly in your messenger.

Logo

Chat name

Greeting

Description

Consent to collection and processing of personal data

‘About you’ form

Send attachment

Widget icon

Status

Logo

Chat name

Greeting

Description

Consent to collection and processing of personal data

‘About you’ form

Send attachment

Widget icon

Status

Sell your products online via a video chat service! Your website visitor will be able to contact you via a video chat directly from your website to talk in detail about your products and services, or make a purchase.

ADD-ON

Video and Audio calls

More about the "Video Manager" add-on →

ADD-ON
Video and Audio calls

Sell your products online via a video chat service! Your website visitor will be able to contact you via a video chat directly from your website to talk in detail about your products and services, or make a purchase.
More about the 'Video Manager' add-on →

This add-on will allow you to set the exact hours your company will be operating and activate the automatic enabling (and disabling) of Re:plain on your website. You will also be able to use flexible settings for working hours, days, time zones and, of course, create an offline greeting.

ADD-ON

Working hours

More about the 'Working hours' add-on →

ADD-ON
Working hours

This add-on will allow you to set the exact hours your company will be operating and activate the automatic enabling (and disabling) of Re:plain on your website. You will also be able to use flexible settings for working hours, days, time zones and, of course, create an offline greeting.
More about the 'Working hours' add-on →

We will gather the following key information about the visitors of your website: name, contact details, location, the page from which they are contacting you, IP address and their current status (whether they are active or not).

FREE

Client Information

FREE
Client Information

We will gather the following key information about the visitors of your website: name, contact details, location, the page from which they are contacting you, IP address and their current status (whether they are active or not).

The 'Automate support' is a simple, one step bot that will offer client support to the visitors of your website 24/7. All you have to do is set the most frequently asked questions and write the best answers. Your clients will receive these answers automatically.

ADD-ON

Automate support

More about the 'Automate support' add-on →

ADD-ON
Automate support

The 'Automate support' is a simple bot that will offer client support to the visitors of your website 24/7. All you have to do is set the most frequently asked questions and write the best answers. Your clients will receive these answers automatically.
More about the 'Automate support' add-on →

Receive 4 times as many calls per day, at once, without advertising costs. No per-minute billing.

ADD-ON

Call Me Back

More about the 'Call Me back' add-on →

ADD-ON
Call Me Back

Receive 4 times as many calls per day, at once, without advertising costs. No per-minute billing.
More about the 'Call Me back' add-on →

FREE

Available in 25 languages

FREE
Available in 22 languages

We're always thinking about you and your business and with us you're not going to miss a single message. Visitors to your website will receive a pop-up greeting from you after 42 seconds of browsing – our extensive experience has shown us that this is the optimal timing for an invitation to chat.

FREE + AS AN ADD-ON

Active invitations

However, if you would prefer to specify the exact timing of your pop ups, we have created an extra add-on – 'Active invitations'.

Find out more about active invitations →

More about the 'Active Invitations' add-on →

FREE + AS AN ADD-ON
Active invitations

We're always thinking about you and your business and with us you're not going to miss a single message. Visitors to your website will receive a pop-up greeting from you after 42 seconds of browsing – our extensive experience has shown us that this is the optimal timing for an invitation to chat.
More about Active invitations →

However, if you would prefer to specify the exact timing of your pop ups, we have created an extra add-on – 'Active invitations'.
More about the 'Active Invitations' add-on →

This add-on will allow your operators to transfer clients to one another, add notes about the clients so they are up to speed.
You can also use the 'Conversation ratings' add-on to collect statistics on your team's performance.

ADD-ON

Transferring clients between operators + chat history

More about the 'Chat history' add-on →

ADD-ON
Transferring clients between operators + chat history

This add-on will allow your operators to transfer clients to one another, add notes about the clients so they are up to speed. You can also use the 'Conversation ratings' add-on to collect statistics on your team's performance.
More about the 'Chat history' add-on →

ADD-ON

Clients' and operators' chat-logs

This add-on will allow your operators to transfer clients to one another, along with their chat history and notes about the client so they are up to speed.

More about the 'Chat history' add-on →

ADD-ON
Clients' and operators' chat-logs

This add-on will allow your operators to transfer clients to one another, along with their chat history and notes about the client so they are up to speed.
More about the 'Chat history' add-on →

Important Details

Compliant with GDPR and other data standards

Business connected. Re:plain works. Always. On any website and CMS. You can integrate it into your mobile app, CRM, client support services or ERP.

Integration with 2000 services

Send your data to your CRM, translate messages on the fly with Google Translate, create email blast lists and be more productive with the Zapier integration!

Learn more about Zapier integration →

Any CMS platforms

Works on any operating system

Re:plain works anywhere you have a messenger and that means it works on any operating system.

Integration with 2000 services

Send your data to your CRM, translate messages on the fly with Google Translate, create email blast lists and be more productive with the Zapier integration!

Learn more about Zapier integration →

Any CMS platforms

Works on any operating system

Re:plain works anywhere you have a messenger and that means it works on any operating system.

The one thing your chat isn't going to be is boring. You're chatting in your favorite messenger, so all your favorite tools for self-expression are at your disposal.

FREE

Files, gifs, emoji, stickers.

FREE
Files, gifs, emoji, stickers.

The one thing your chat isn't going to be is boring. You're chatting in your favorite messenger, so all your favorite tools for self-expression are at your disposal.

Your web chat (in its basic setting) collects contact information such as name, e-mail and telephone number by default. However, you can expand the functionality of these fields by adding new ones, making some of them mandatory or deleting the contact information form altogether using the 'Forms' Add-on.

FREE + ADD-ON

Request contact information form

More about the "Custom Forms" add-on →

FREE + ADD-ON
Request contact information form

Your web chat (in its basic setting) collects contact information such as name, e-mail and telephone number by default. However, you can expand the functionality of these fields by adding new ones, making some of them mandatory or deleting the contact information form altogether using the 'Forms' Add-on.
More about the "Custom forms" add-on →

ADD-ON

Click to chat

If you want to change the positioning of the icon, add a link in the text that will open the widget dialogue window or even set your own button, you can do so with the 'click to chat' add-on. More about the 'Click to chat' add-on →

ADD-ON

Banners

With this add-on you can greatly increase your sales. We have created a simple-to-use interface for making any banner you'd like. Your banner can then be used on your website as well as in the chat window.
More about the 'Banners' add-on →

ADD-ON

Click to chat

If you want to change the positioning of the icon, add a link in the text that will open the widget dialogue window or even set your own button, you can do so with the 'click to chat' add-on.
More about the 'Click to chat' add-on →

ADD-ON

Banners

With this add-on you can greatly increase your sales. We have created a simple-to-use interface for making any banner you'd like. Your banner can then be used on your website as well as in the chat window.
More about the 'Banners' add-on →

ADD-ON
My messengers

Add direct links to your messengers to attract more clients and receive their contact details. WhatsApp, Viber, VK, Telegram, Facebook and other means of communication. Continue to speak to your clients in your messengers even when they've left your website.
More about the 'My messengers' add-on →

With this add-on, you'll be able to grab the attention of more of your website visitors. Record a video greeting, talk about your product and use all the marketing tools at your disposal.

ADD-ON

Video greeting

More about the 'Video Greeting' add-on →

ADD-ON
Video greeting

With this add-on, you'll be able to grab the attention of more of your website visitors. Record a video greeting, talk about your product and use all the marketing tools at your disposal.
More about the 'Video Greeting' add-on →

ADD-ON

Google and Yandex analytics

An automatic transfer of data to all of the most popular systems of web analysis. Set your Goals, Events, and Conversions and track your statistics.
More about the 'Google and Yandex analytics' add-on →

ADD-ON

Operator ratings

Give your clients the opportunity to evaluate the quality of your service. Ratings, reviews and chat history will make sure you get the best results!
More about the 'Operator ratings' add-on →

ADD-ON

Google and Yandex analytics

An automatic transfer of data to all of the most popular systems of web analysis. Set your Goals, Events, and Conversions and track your statistics.
More about the 'Google and Yandex analytics' add-on →

ADD-ON

Operator ratings

Give your clients the opportunity to evaluate the quality of your service. Ratings, reviews and chat history will make sure you get the best results!
More about the 'Operator ratings' add-on →

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