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RE:PLAIN STORE
Conversation ratings
Now, you will know the truth! Add 'Conversation ratings' power-up to your Re:plain and allow your customers to rate your agents and give you a feedback on your service.
How it looks like?
When your website visitor chats with your agents or you, after 5 messages from the operator we'll show to your visitor a proposal to score the service and leave a review.
On the Admin's side
All the information about operators' marks and reviews goes to Admin only.
By the way, if your client has left his or her opinion on your service, we'll not ask him to leave a review again earlier than in a 5 week.
By the way, if your client has left his or her opinion on your service, we'll not ask him to leave a review again earlier than in a 5 week.
What will you get
- Automatic request after 5 operator's messages
- Manual request from Template answers
- Simple and friendly mark request
- Review input
- Confidencial reviews. Only admins get the results of marks and reviews
- Operators' analytics page
How to connect the feature
Purchase the feature Conversation ratings in our Re:plain Store. Follow the Menu — Your Website — Store — Conversation ratings.
How to see the statistics
Simple go to Menu — Your website — Conversation ratings — Control. Here you'll see the list of operators and their ratings.
Add this Feature to your site.
Boost your business now.
Boost your business now.
We are the First company who allow you to buy only the features, that you really need.
Open your messenger, go to Menu — Website Settings — Store
Open your messenger, go to Menu — Website Settings — Store
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