Rey is a self-learning artificial operator based on the cutting edge AI technology. It learns from your customer's support dialogues and mimics their behavior and communication strategy. It can follow any customer support techniques used in your company to reduce workload of your team.

It can be integrated with any CMS or CRM and its AI-based integrations allows it to know your real time offerings, assortment and price changes. Rey can compare different products, characteristics and make recommendations based on a variety information.

Rey is a full functioning member of your team. In addition to fulfilling your customer support and online chat needs, it can serve as a buffer between your clients and your operators. Rey will gather all necessary information about the customer and will transfer it to your CRM, place or adjust any order or transfer the client to a live operator.

Rey does not need any presetting or schematic interfaces. It doesn't require any set up or complicated algorithms. You simply need to continue interacting with your clients and Rey will learn the most important and required aspects of these conversations to use them in his own client interactions.

Due to its AI-based nature, Rey will pick up the same communication style as is customary in your organization. Regardless of whether you use more formal or casual communication style, Rey will mimic your customer support operators' style with ease.

Rey will allow you to reduce the number of sales managers or customer support operators or to shift their priorities and responsibilities. Rey can allow a company with three sales managers to save over $200,000 annually.